If SignalOS isn't right for you, ask for a refund inside your plan's window. This page says exactly what comes back and why anything is deducted.
Counted from the day of payment.
After the window there is no refund, but you can cancel at any time and keep access until the end of the period you have paid for.
Not covered
What you paid, minus two things we cannot recover.
If you have used less than 10% of your plan, we waive both and refund everything, processing fee included.
A $999.00 plan with 25% of its measurements used: $999.00 − $29.27 processing − $249.75 consumed = $719.98 refunded.
Your usage page shows this number live for your own account, so you know it before you ask.
Billing → Request a refund, with the calculated amount shown before you confirm. We will offer a downgrade or account credit first, because they are usually better value, and you can decline both. Refunds go back to the original payment method.
We aim to process refunds within five business days. That is an intention, not a service-level guarantee.
A refund never deletes anything. Your account becomes read-only and stays exportable — see the cancellation policy for how long.
Governing law, dispute resolution, and how this policy interacts with statutory rights in each jurisdiction we sell into. None of that is written here, because inventing it would be worse than leaving it visibly absent.